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06.10.2017 00:00 Category: MINALOC News

SERVICE DELIVERY IS A MUST; NOT A CHOICE- PRESIDENT KAGAME


President Kagame poses with the best performing mayors. Left is Minister of Local Government, Francis Kaboneka

October 6, 2017

President Paul Kagame has urged all leaders, especially in local governments, to improve in service delivery to citizens, emphasizing that Imihigo (performance contracts) are about transformation, and he told them that; delivery is not a choice, but a must.

The President made the remarks today at Parliament during the signing ceremonies of performance contracts for the fiscal year 20172018 in both local and central governments.

“Providing services -quality services- to every citizen is your responsibility. It is not about who or when you choose to serve,” he said.

He also urged the leaders, including district mayors and ministers as well as heads of different government bodies, to improve coordination to achieve results within a short time and with minimal resources.

“We need to improve the way we work together. There must be consequences for any failure to coordinate among each other,” he said.

Imihigo, a performance management tool, were introduced in local government administration since 2006 and they have improved on transparency and accountability. They accelerated the pace of citizen-centred development.

The President said that; Imihigo shouldn’t just be a ceremony but an efficient mechanism to evaluate performance, learn from specific mistakes and move forward with collective efforts.

“The progress we have made to date is not enough. We must commit to do more and better,” he said.

The Minister for Local Government, Francis Kaboneka, presented what is in districts’ performance contracts and said that they will do their best to improve delivery of public services to citizens, especially by taking into consideration local potentialities.

“We will continue to deliver better services to citizens and ensure that they don’t face any injustice while services can be delivered to them in time,” he said.

At the same event, the Premier read the results from performance assessment for the previous fiscal year 2016/17.

Rwamagana emerged the best performing district during the period, with a score of 82.02%. Musanze was second with 81.28%, while Huye came third with 80.55%. They all scooped trophies from the President of the Republic, His Excellency Kagame Paul.

Other districts came in the following order: Gakenke (80.12), Nyarugenge (79.71), Gatsibo (79.55), Kirehe (79.39), Burera (79.33), Gasabo (79.27), Gicumbi (79.19), Nyamasheke (78.74), Rutsiro (78.74), Karongi (78.62), Rusizi (78.6), Nyaruguru (78.4), Muhanga (78.4), Ngororero (78.33), Nyagatare (77.85), Kamonyi (77.51), Ngoma (77.5), Nyanza (77.15), Bugesera (76.95), Kayonza (76.86), Nyabihu (76.15), Kicukiro (76.02), Gisagara (75.66), Nyamagabe (75.55), Ruhango (75.27), Rulindo (75.19) and Rubavu (72.86).

In 2016/2017, on average, districts performed better at 78.2%, up from 75% last year. Ministries (Central Government) performed at 67.8% up from 56.6% last year.